Using Artificial Intelligence To Fix Healthcare

  • Forbes | by: Charles Towers-Clark |
  • 2018-11-23
The healthcare industry should be using Artificial Intelligence (AI) to a far greater degree than at present, but progress has been painfully slow. The same factors that make the healthcare system so attractive to AI developers - fragmented or non-existent data repositories, outdated computer systems and doctor shortages - are the same things that have stopped AI from providing the gains that should be created.

The healthcare sector also presents unique obstacles for AI: data must flow freely through AI systems to achieve real results, but extracting data from handwritten patient files or PDFs is cumbersome for us, and difficult for AI. Despite technical and operational challenges, new research suggests that the arrival of the tech giants into the industry may provide the data and the capital required to digitize this fairly untapped market.

Where AI can help now

Severe fragmentation between different branches of healthcare, and life-threatening miscommunication within institutions (in 2016, ~10% of all US deaths were caused by medical errors), presents an opportunity for AI to ease the burden on doctors in more creative, less intrusive ways. Mabu is a humanoid robot developed by Catalia Health and the American Heart Association that helps patients keep on top of at home treatment for congestive heart failure. Acting as a personal health assistant, Mabu asks patients how they are feeling, makes activity suggestions and provides medication reminders. ‘There are key points we make sure Mabu covers,’ says Catalia Health founder Cory Kidd, ‘but the conversation is adaptive to what is going on with that patient at that moment,’ much like a home nurse’s visits might be scripted to a certain degree while relying on some human intuition.

Mabu is a promising step towards integrating AI into the healthcare system without disturbing doctors within facilities - the data Mabu gathers can be fed into Electronic Medical Records (EMRs) via email or text, and ‘daily conversations’ with the device mean that Catalia Health can collect patient information consensually ‘without depending on access to their medical data.’ The implementation of AI throughout healthcare institutions or an entire country will remain a huge task even for data-rich multi-nationals, but solutions like this may help to improve outpatient care and reduce readmission rates for long-term conditions without setting foot in a hospital.


Privacy Policy

Using Artificial Intelligence To Fix Healthcare is dedicated to protecting consumer privacy on the Internet. Our practices are consistent with privacy guidelines established by

Using Artificial Intelligence To Fix Healthcare does not require any personal information to obtain access to our website.

Using Artificial Intelligence To Fix Healthcare does require limited personal information including name and mailing address from individuals wishing to join as members. Additional information such as e-mail address and phone number may also be requested in order that we may contact members in a timely manner on issues related to our mission.

You will only receive e-mail from us if you request to be added to our e-mail list. You may revise or remove your e-mail address from our files at any time.

Using Artificial Intelligence To Fix Healthcare uses "cookie" technology to obtain non-personal information from our online visitors, such as browser/computer type, number of visitors, and site usage. We do not use cookies to extract personal information.

Our website contains links to other sites, but Using Artificial Intelligence To Fix Healthcare does not necessarily advocate, support or condone the privacy practices or content of these websites.

Using Artificial Intelligence To Fix Healthcare makes all information received from our online visitors as secure as possible against unauthorized access and use. All information is protected by state-of-the-art security technology.

Using Artificial Intelligence To Fix Healthcare respects the individual privacy rights and concerns of visitors to our website. We support meaningful self-regulation of the Internet to ensure that responsible organizations maintain the right to use all communications media to interact with the public.